Niel1952 wrote:

PeeeCeee wrote:

NEW FILE
...
     <name lang="nl_NL">eBook</name>
    <name lang="nl_NL">Электронная книга</name>
...

Would this duplication of "nl_NL" break the link?  My immediate feeling from my limited VB programming is that it would cause problems for the Dutch but not for others.

Has anybody with this problem edited the new simpleui.rc to remove the lines of the languages they don't need for the missing icons?

Yeah I wondered about that too Niel...

nl_NL for Netherlands but the nl_NL for Russian is a definite problem!

That however is not the issue with the missing Wikipedia icon

OLD FILE
<parcel simplecat="Internet" extraargs="/opt/firefox/firefox http://www.wikipedia.org"
    icon="wikipedia_norm.png"
    selected_icon="wikipedia_hi.png" >
    <name lang="en">Wikipedia</name>
    <name lang="zh_TW">維基百科</name>
    <name lang="zh_CN">维基百科</name>
    <exclude>zh_CN</exclude>
</parcel>

VS NEW FILE
<parcel simplecat="Internet" extraargs="/opt/xandros/bin/eeepc-wikipedia.sh"
    icon="wikipedia_norm.png"
    selected_icon="wikipedia_hi.png" >
    <name lang="en">Wikipedia</name>
    <name lang="zh_TW">維基百科</name>
    <name lang="zh_CN">维基百科</name>
    <name lang="es_AR">Wikipedia</name>
    <name lang="de_DE">Wikipedia</name>
    <name lang="es_ES">Wikipedia</name>
    <name lang="fr_FR">Wikipédia</name>
    <name lang="it_IT">Wikipedia</name>
    <name lang="nl_NL">Wikipedia</name>
    <name lang="pt_PT">Wikipédia</name>
    <name lang="ru_RU">Википедия</name>
    <name lang="th_TH">วิกิพีเดีย</name>
    <name lang="tr_TR">Wikipedia</name>
    <exclude>zh_CN</exclude>
</parcel>


But I suspect there is probably an error lurking somewhere...


Like you my programming skills are not great but I wonder about;

simplecat="Internet" extraargs="/opt/firefox/firefox http://www.wikipedia.org"

in the OLD vs NEW as follows;

simplecat="Internet" extraargs="/opt/xandros/bin/eeepc-wikipedia.sh"


Seems as though the problems may be caused by sloppy programming?????

PS I think it is interesting they exclude some things for mainlaind China!

Last edited by PeeeCeee (2007-12-24 3:01:17 am)

Thanks so much for the responses Niel, I really appreciate your help so far!

Helped with my mental processes by bouncing ideas off here and together with your suggestions I think I can "resolve" the problem to a certain extent although it is really something for ASUS to sort out ASAP.

The problem is almost certainly based on sloppy programming....

I went for the easy option of just cutting and pasting the correct wikipedia reference into the file and rebooting and wikipedia "magically" re-appeared.

I think I will do all the updates and THEN make the changes to the simpleui.rc file - and for anyone reading this DO NOT OPEN the UPDATES application after you have made the changes or it will reverse them!!!

On a side note I am now noticing that when I shut down the eeePC doesn't shut down properly (stays on a "black" screen but still turned on - I have seen this referenced somewhere else but can't remember where - seems as though even these 2 problems may be linked because they happened at the same time...)

EDIT
I am not a linux expert so I just used a terminal window to chmod 777 the simpleui.rc so I could modify it
The original permissions are rw-r--r-- so a chmod 644 should put it back to normal again

Last edited by PeeeCeee (2007-12-24 8:51:57 am)

Niel1952 wrote:

Glad to have been of help. It really shows how this forum can work.

I'd be nervous to use your method to edit simpleui.rc because I have no idea what it does.  I'd use the method outlined in the wiki Tabs and Links

Including making sure there was a backup of simpleui.rc somewhere before I started.

Thanks again Niel, you should work for ASUS technical support, and as you say this sort of process really does show the forum working at its best.

To briefly explain what I did for others

* [F9] restore the eeePC
* only do this if you can afford to lose everything (settings-wise, etc)
* make a copy of the simpleui.rc (eg; stored in My Documents)
* an easy way to find it is just search using File Manager in "Work" tab
* keep the search open for the step below
* apply all the updates
* open a terminal window [ctrl]+[alt]+[t]
* change to the directory where simpleui.rc is stored (original)
             look at search results for the location
* chmod 777 simpleui.rc  for the original (su at a terminal if required)
            quick and easy way of modifying permissions
* open both the original and the copy of simpleui.rc
* copy across the correct references to missing icons/objects
            copy from the old file to the new one
            eg; for wikipedia all I needed was the
            "/opt/firefox/firefox http://www.wikipedia.org"
            from the old file
            to be copied over the top of the WRONG reference
            in the new file as follows
            "/opt/xandros/bin/eeepc-wikipedia.sh"
            and then it all worked properly again
* chmod 644 simpleui.rc to put the permissions back to normal


Please note however that this is really only a temporary workaround and ASUS needs to fix up the coding...

Last edited by PeeeCeee (2007-12-24 8:57:26 am)

MakaniMike wrote:

but i am also missing "ebook". though to be honest i don't think i'll ever use it...

I think the fix I suggest in post 4 above will get it back

Niel1952 wrote:

MakaniMike wrote:

but i am also missing "ebook". though to be honest i don't think i'll ever use it...

I think the fix I suggest in post 4 above will get it back

yep. thanks niel.
wasn't sure if i should go ahead with it, cause of the hesitancy uttered in the following posts...

after a reboot just now though, the icons have changed again! this is funny!
now ebook and wikipedia are gone....

i think i'll wait for a day or so and see if the status has changed. if not i'll go ahead with your manual fix.



edit:
yes. the 3 connection wizard seemed foolproof.
however, it's gone again after my reboot

Last edited by MakaniMike (2007-12-24 10:05:42 am)

Nayone got a response yet from Asus
I mailed the a couple of days ago but still nothing

What would happen if the old simpleui.rc file was used to replace the new one?

Or copy the code from the post above into the new file?

NickW wrote:

convert wrote:

Here is the response I got from ASUS, which is totally idiotic and unacceptable:

"Please connect a USB DVDROM drive, and use the recovery disk to restore the poerating system to defaults."

Is this a sample of what ASUS support will be like?

Oh that really is rubbish! - so they (ASUS) mess up the file with an update (for which read sloppy programming) and the recommended fix is to go back to an earlier version. Now that's quality support - NOT.

Anyone from ASUS reading this?

Yeah I agree totally that is NOT support. At least they actually responded to you - I am still waiting on my reply and it has been well over the 48 hours they promise.

Going back to the old version of the Operating System means you have the old bugs present - like the dictionary without full english language support...

Seems like ASUS needs to learn that selling is only part of the equation - if they want repeat business

Just found another instance of the same basic problem - fix it please ASUS
Ebook icon gone missing?
http://forum.eeeuser.com/viewtopic.php?pid=72928#p72928

aussman wrote:

I Still haven't got a response more than 6 days after contacting Asus support.
I have also found out that the web learn icon from learn tab also disappears after updating the software. luckily hadn't made to many changes so did an f9 will wait till Asus gets there act together before updating

I first spoke to ASUS about the problem in person and via email BEFORE Christmas and still don't have a response so 6 days doesn't surprise me!

Spoke to them again yesterday (02/01/2008) and was told it would be upgraded to second level support but still no real answer or timescale to fix the problem and I have little confidence they will call me back because the promised call-backs from early December still haven't eventuated...

The really annoying thing is I have actually explained to them how to fix the problem after doing it myself a few times as per above posts!

It would NOT take them very long to fix the problem - minutes NOT hours - because all they need to do is cut and paste some text from the old file (with correct links) to the new one (with incorrect links) and then put the corrected file on their update servers.

If it takes them this long to fix such a simple problem and they deal with customer queries by rudely ignoring them, let’s hope the eeePC never develops anything seriously wrong with it.

It is getting to the point where I am no longer confident in recommending the product to people and I am considering alternative purchases for where I work.

What's the proper command for the 3G wizard? I have this entry in my simpleui.rc

<parcel simplecat="Internet" extraargs="/opt/xandros/bin/eeepc-3g.sh"
    icon="3g_norm.png"
    selected_icon="3g_hi.png">
    <name lang="en">3G</name>
    <name lang="zh_TW">3G網路設定</name>
    <name lang="zh_CN">3G网络设置</name>
    <name lang="es_AR">3G</name>    
    <name lang="de_DE">3G</name>
    <name lang="es_ES">3G</name>
    <name lang="fr_FR">3G</name>
    <name lang="it_IT">3G</name>
    <name lang="nl_NL">3G</name>
    <name lang="pt_PT">3G</name>
    <name lang="ru_RU">3G</name>
    <name lang="th_TH">3G</name>
    <name lang="tr_TR">3G</name>
    <desc lang="en">Install 3G Setting tool version "1.0-2"(CHT)</desc>
    <include>zh_TW</include>
</parcel>

but /opt/xandros/bin/eeepc-3g.sh doesn't exist. So i guess they made they same mistake here as they did with ebook.

Ton.

Got a response - no help they just suggested doing system restore.  6 Day wait and no help Poor job Asus Shame Shame no quick fix is offered