Help: 1215B-BLK004B Randomly Powers Off
Posted 30 May 2012 - 02:44 AM
I performed basic troubleshooting to see what's causing the issue:
> Power Cycle > Made sure the cords are pl*ed in tight
> Directly pl*ed the PSU on the power outlet
> Tried different power outlets
> Made sure the PSU's temperature is not disturbingly warm
> Made sure the PSU is getting good ventilation
> Tried with and without the batteries attached
> Made sure that the vents are getting good airflow
> Made sure the environment is cool and well-ventilated
> Scanned for virus, spyware, etc.
> Updated Windows, used Scandisk, Defragmented the drive etc.
> Made sure there's no hardware conflicts under Device Manager
> Disabled unnecessary startup applications > Tried Windows Safe Mode
I wanna try more troubleshooting and possible fixes like:
> Updating all of the drivers
> Removing the additional installed DIMM
> Blowing high-pressure air in the vents to remove dust build up
> BIOS update
> Change the clock speed
....but I'm scared to mess things up. I'm thinking off taking it to a local service center, but I don't have the time and I need it. Hopefully in a week or two, but for now, I'll see what I can do myself.
Windows 7 64Bit
Posted 30 May 2012 - 04:53 AM
Can also try using the system with only the battery or only the AC to see if either could be causing the problem.
Posted 30 May 2012 - 08:50 AM
I made a research and I found a few people experiencing almost the same issue as mine. Any more ideas?
Posted 30 May 2012 - 08:53 PM
For over heating, it could be the fan isn't working properly and/or the heatsink may not be set properly.
For the motherboard, it could be anything form a failing component to the PCB itself being cracked. Though failing CMOS battery can sometimes cause weird behavior, but is usually coupled with the system clock randomizing and BIOS settings resetting.
There's also the possibility something got in the casing and is causing a random short.
Posted 01 June 2012 - 01:19 AM
Posted 01 June 2012 - 02:46 AM
Posted 01 June 2012 - 03:14 AM
Posted 01 June 2012 - 04:43 AM
If not then hopefully one of the resident AMD Fusion experts will be able to s*est something better.
Posted 03 June 2012 - 02:22 AM
Posted 03 June 2012 - 02:41 AM
If it's not the fan then the heatsink wasn't properly applied to conduct the heat away from the chipsets.
Posted 03 June 2012 - 02:57 AM
Also, is there a way for me to check using a software if there's a problem with the extra DIMM that's installed?
But overall, I might as well take it to the local Service Center then. I hope the warranty is sill good.
Posted 03 June 2012 - 03:21 AM
For the RAM, there's apps for testing though you'll usually have to boot off a USB... Look up Memtest and similar...
Posted 25 June 2012 - 08:30 AM
It's working fine now, overheating is gone.
Thanks for the feedbacks zeo!
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