System crash, repeatedly, 1000HE
Posted 24 December 2009 - 07:15 AM
Posted 24 December 2009 - 07:35 AM
Problem could either be a bad card, improper install, or wrong drivers.
Alternatively, you can run Memtest86+ from a USB or SD card to test your RAM, and run chkdsk to make sure your hard drive is okay.
Posted 24 December 2009 - 07:40 AM
Posted 24 December 2009 - 08:09 AM
The removal would be the next step as that helps check if it's the card itself and/or the way it was installed. The procedure is straight forward, just shutdown, remove the battery and AC plug, unscrew the two screws holding the bottom panel in place. Unsnap the bottom panel with gentle but firm force and you can then access the WiFi card, which is held in place by just two screws. The antennas can be unsnapped and taped to keep insulated. You can then plug the AC back and boot to see if the system still crashes.
If that does nothing then you can try creating a Live USB distro (make a bootable linux OS install on a USB drive), using either Eeebuntu 3.0 or Easy Peasy 1.5 to see if it's something in the operating system by seeing if the problem persists with a different OS.
If still a problem at that point, and you already tried Memtest86+ and chkdsk, then Asus messed up and did something to the motherboard and you'll need to send it back.
Posted 24 December 2009 - 08:29 AM
Chkdsk and the memory test both came back fine. I am loth to take out the card, having realised that the 1000HE is still under warranty! I do not want ASUS to find a reason for not sorting it... not that they would, of course...
But I will go through the BIOS to see if that works. If that then does not work, as you suggest, it is back to ASUS. ho hum... Again - your help is much appreciated.
Posted 24 December 2009 - 08:47 AM
If any others reading this exchange have experienced similar problems with their 1000HE, after repairing the WiFi or not, please let me know.
Thanks again to zeo for his/her hand holding through this.
Posted 09 January 2010 - 10:35 PM
In the BIOS in the CPU Configuration set the "Max CPUID Limit to [ENABLED]
Hit F10 to save configiration then enter.
Boot into Windows then 'Control Panel' then 'Power Options' and set the power scheme to 'Always On'.
I realise this sounds simple but i've been trying to fix this damn thing for months and this has been the fix.
As an added measure i've removed the 'Super Hybris Engine' software as i'm sure this was another crash catalyst. Hope this helps.
Posted 09 January 2010 - 10:43 PM
Maybe its a bad checksum in a program. or an improper version of something.
Then there's the bios to check, but I would like to assume ASUS has that updated on your new unit.
~ Steven Jobs
Posted 10 January 2010 - 01:25 PM
Happy New year all and thanks for the advice.
Posted 10 January 2010 - 04:35 PM
I would just make sure it works properly for ~a week after its received, before adding a bunch of stuff.
Edited by xan_user, 10 January 2010 - 04:37 PM.
~ Steven Jobs
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